To act as the first point of contact for HR matters, delegating where appropriate in order to provide quick, accurate advice on the best method of dealing with specific issues in their initial stages e.g. absence, maternity queries, probation reviews, grievance and disciplinary issues and performance related matters. This role is a field based position within our portfolio of buildings.

You are an integral part of the day-to-day success of our buildings. As a key part of our operational team and the “face” of the company, you will assist in driving the daily operations of the building alongside your building team.

Your mind never stops buzzing with new ways of creating memorable experiences for our members. You're constantly thinking of new ways to instil a sense of community and pre-empt our members needs through meaningful events and interactions.

If you've got at least a year's worth of experience in retail or a customer-facing related role, we'd love to hear from you.

We're on the lookout for confident and engaging individuals to join our Front of House team (known as Member Hosts) to provide exceptional experiences for our members and their visitors across our London locations

£35,000 plus £12K Bonus depending on experience and building capacity.

Monday to Friday only! 28 days holiday plus bank holidays

The Manager is responsible for all aspects of running an efficient, safe, and profitable building whilst focusing on the company's key objective of providing exceptional customer service for new clients and our members.

The role of the Meeting Room Sales Executive is to drive meeting room revenue from external meeting room opportunities. The individual will be accountable for maintaining high conversion rates from enquiry to booking and upselling add-ons to maximise each opportunity

The Maintenance Technician has a key role to play within the building's operation, working alongside the Maintenance Supervisor and using our in house- system (Freshdesk). They will be responsible for ensuring that visual standards in the buildings are maintained to an excellent standard.

• Carrying out tasks assigned to them via Freshdesk ensuring that the standard of work is compliant with company standards and updating Freshdesk accordingly.
• Work to achieve SLA's set by Maintenance Supervisor
• Working closely with the building staff to ensure that all maintenance issues are carried out in a timely fashion and in line with our daily working procedures.
• Ensuring that building staff are informed of any works that may affect clients.
• Follow policies and procedures dictated by The Office Group and current H&S legislation.
• Liaising with the building teams ensuring that all Freshdesk tickets are logged accurately and in a timely manner
• Daily management of own cleaning standards ensuring you leave buildings and maintenance areas in line with company procedures.
• Planning and organising of time and tasks in line with the Maintenance Supervisor so all services are delivered in a timely manner.
• Organising and updating supplier contact information and supply/stock information relevant for each building
• Ensuring stock levels are maintained, communicating any stock that needs ordering
• Maintain regular contact with the Maintenance Supervisor, keeping him/her fully updated of re-occurring issues, requesting involvement where necessary / appropriate.
• Ensure email requests are dealt with in a timely manner

General upkeep of the buildings including:

• Painting
• Preparing walls for painting, sanding, filling
• Minor electrical works, low voltage, changing light bulbs etc
• Moving furniture
• Fixing door handles, hinges, closers.
• Minor plumbing work
• Hanging whiteboards, TVs, clocks etc
• Laying carpet tiles and moving floor boxes
• Building furniture
• Liaising with the team on site